Terms of Use

Last updated: 22 August 2026

By creating an account and using WatSell (“the Service”), operated by Kaya Digital, you accept these terms.

1. The Service

WatSell provides a conversational agent that replies to a merchant's customers on their WhatsApp Business (via the official WhatsApp Business Cloud API, in coexistence mode). The agent greets, advises, answers questions and shares the payment methods defined by the merchant.

2. Account

You are responsible for the accuracy of your information and for keeping your credentials confidential. You must be entitled to use the WhatsApp number you connect.

3. Acceptable use

• Comply with WhatsApp/Meta rules (Messaging Policy and Commerce Policy): no spam, no unsolicited messages, no prohibited products (alcohol, tobacco, medicines, weapons, counterfeits, etc.).
• Do not use the Service to deceive customers, or for any illegal purpose.
• Obtain your customers' consent where required by law.

Any breach may result in suspension of the account.

4. Trial, subscription and payment

The Service offers a free trial (duration shown on the Pricing page). After the trial, access to paid features requires a subscription. Prices are shown on the Pricing page, in the currency adapted to your country. You can cancel at any time; the subscription remains active until the end of the current period.

5. Role of the merchant and customers

The merchant is responsible for the content they provide (products, prices, files, payment methods) and for the exchanges with their customers. WatSell acts as a tool serving the merchant.

6. No guarantee of results

WatSell is a sales-assistance tool. We do not guarantee any sales volume, revenue or particular results. The Service is provided “as is”; it may depend on third-party providers (Meta, AI providers) and experience interruptions.

7. Limitation of liability

To the extent permitted by law, Kaya Digital shall not be liable for indirect damages, loss of profit or data arising from the use of the Service, nor for decisions made by the merchant's customers.

8. Intellectual property

WatSell, its logo and interface remain the property of Kaya Digital. Your data and content remain yours.

9. Termination

You can delete your account at any time. We may suspend an account for breach of these terms or of Meta's rules.

10. Changes and contact

These terms may change; the date at the top shows the latest version. Contact: contact@kayadigital.store.